Thuraya SO2510 / SG2520 FDU-3500 Fixed Docking Unit Satellite Phone FDU 3500

Our listings clearly specify available shipping options. While free shipping is not standard for all orders, some listings may include it as part of the offer. Please check the product listing for details.

Yes. We offer express shipping options through trusted carriers such as UPS Express, DHL Express, GLS, FedEx, and Postnord (USPS for U.S. shipments). Delivery speed and cost are shown at checkout.

Delivery times vary by destination. Here are typical transit times:

• Denmark: 1 business day
  
  
• Nordics (Sweden, Norway, Finland): 2 business days
  
  
• EU Countries: 2–4 business days
  
  
• Rest of Europe: 3–6 business days
  
  
• U.S. & Canada: 2 business days (Express), 3–7 days (Expedited)
  
  
• Rest of World: 4–8 business days
  
  

Please note these are estimates provided by the shipping carrier and may vary due to customs or local delivery conditions.

Currently, we ship all orders from our Copenhagen facility. Local pickup is possible at our address if agreed in advance: Naverland 31, 1.th, 2600 Glostrup, Denmark.

All products listed in our online store are available for purchase unless marked as “Out of Stock.” Inventory is updated regularly to ensure accurate availability.

Yes. All used and refurbished marine equipment is inspected and tested for functionality before being listed. Items sold “For Parts” or “Repair” are not tested for full operation and are sold as-is.

We recommend reviewing the product specifications listed or contacting us before purchasing. Our team can help you confirm compatibility with your setup. Welcome to contact us at +4593999534 or sales@movemarine.dk for more information.

Yes. We offer a wide range of new, used, and refurbished marine equipment. Each product listing clearly indicates its condition. We can also supply brand new equipment from all major manufacturers. Welcome to contact us at +4593999534 or sales@movemarine.dk for more information.

Absolutely. If you’re looking for a specific marine component not listed, contact our customer service team, and we’ll assist you in sourcing it or recommending alternatives. Welcome to contact us at +4593999534 or sales@movemarine.dk for more information.

You can return an item within 60 days from the date of purchase. Returned items must be unused, in original packaging, and include all original accessories.
Please note:

• A 20% restocking fee applies to returns made due to buyer’s remorse.
  
  
• The buyer covers return shipping unless the item was defective or incorrect.
  
  
• Some items (e.g., PPE, custom-made, or open software) are non-returnable.

Our 90-day limited warranty applies to used items and covers functional defects that occur within 90 days of delivery. If your used item becomes faulty during this period, contact us for repair, replacement, or refund assistance.

The warranty does not cover:

• Cosmetic wear or minor damage
  
  
• Misuse, negligence, or unauthorized modifications
  
  
• Improper installation or handling
  
  

New items include a 1- to 2-year warranty, depending on the product. Please check the individual listing for specific coverage details. Additional extended warranties are not currently offered beyond the manufacturer’s coverage.

If you are based in Denmark (also part of Sweden and Germany), we can recommend our partner company Prokyon ApS. You can book the service directly on their website: www.prokyon.dk or contact them via email at info@prokyon.dk or phone at +4523448796

Yes. If your equipment is under warranty, contact us for assistance. We’ll help you with troubleshooting, warranty claims, or arranging a repair.

We purchase or accept trade-ins for certain marine equipment, depending on condition and demand. Please contact us with details of your item to check eligibility.