WHY YOU SHOULD CHOSE US
- Our headquarters and shipping center are located in Copenaghen, Denmark.
- Unless stated otherwise in the listing, we ship all orders from our facility in Copenaghen.
Order processing and same-day shipping
- We aim to process and ship orders promptly to ensure timely delivery.
- Orders received before 14:00 CET (Central European Time) on a business day will be shipped out on the same day.
- Orders placed after 14:00 CET or on weekends and public holidays will be processed and shipped on the next business day.
- We partner with trusted shipping carriers to deliver your orders promptly and securely.
- Our primary shipping options include UPS Express, DHL Express, Postnord (UPSS for shipments to the United States), GLS, and FedEx.
- If you have specific shipping preferences or requirements, please contact us, and we will do our best to accommodate your request.
- We are proud to offer worldwide shipping without restrictions.
- If your destination country is not listed during checkout, please reach out to our customer service team, and we will assist you in arranging shipping to your location.
Estimated delivery time
- The estimated delivery date for your order will be displayed at the checkout based on the shipping carrier and your destionation.
- Please note that the estimated delivery time is provided by the shipping carrier and is subject to their terms and conditions.
- While we strive to ensure timely delivery, please understand that actual delivery times may vary depending on factors beyond our control, such as customs clearance and local delivery processes.
Common transit time
For your reference, here are the most common transit times based on destination:
- Denmark: 1 business day
- Nordics (Sweden, Norway, Finland): 2 business days
- EU Countries: 2-4 business days
- Rest of Europe: 3-6 business days
- United States and Canada: 2 business days (Express option), 3-7 business days (Expedited shipping)
- Rest of the World: 4-8 business days.
Please note that these transit times are approximate and may very depending on specific circumstances and unforeseen delays.
Customs and duties
International orders may be subject to customs duties, taxes, and fees imposed by the destionation country. These charges are the responsability of the buyer and are not included in the purchase price or shipping cost. Please consult with your local customs office for more information on potential additional charges.
We strive to provide accurate and efficient shipping services to our customer worldwide. If you have any questions or require further assistance regarding shipping, please don’t hesitate to reach out to our customer service team. We are here to ensure a smooth and satisfactory shipping experience for you.